Last updated June 2026
These terms govern your use of the Clinic App website and platform. By booking a consultation or using the platform, you agree to them.
Clinic App provides white-label loyalty, membership, rewards, financing and booking software that a clinic runs under its own brand. We supply and maintain the software; the clinic runs its own business, treatments and patient relationships.
Clinics are responsible for how they use the platform with their patients, including obtaining any required consents. Clinics must advertise in line with the AHPRA advertising guidelines, and prescription-only cosmetic treatments must not be advertised to the public in-app, in line with therapeutic-goods advertising requirements administered by the TGA. Clinic App is a platform for clinic operators and is not a patient-facing medical service. Nothing here is medical advice.
Payments and bookings made through the app are processed by third-party providers (such as the clinic's booking system and payment processor). Those transactions are between the patient and the clinic; we facilitate them but are not a party to them.
We work to keep the service running reliably but do not guarantee uninterrupted availability. We are not liable for losses arising from downtime, third-party outages, or a clinic's own use of the platform, to the extent permitted by law.
We may update these terms as the product evolves. Material changes will be communicated to active customers.
Questions about these terms? Email us at team@clinicapp.com.au.