If you are looking at Aglow, you are asking the right question. Memberships and loyalty are how Australian clinics build recurring revenue. Clinic App plays in the same space, so here is an honest look at how the two compare, and the one difference that matters most for a cosmetic clinic.
First, credit where it is due. Aglow has proven the model in Australia: a membership and loyalty layer that runs alongside your booking system rather than replacing it, signing up hundreds of clinics and salons. That validation is good for everyone, because it means the category is real and clients want it. The question is not whether a membership layer works. It is which one fits a cosmetic or injectable clinic best.
Where Aglow and Clinic App agree
Both products start from the same sensible idea, and they share the most important design choice:
- A layer, not a replacement. Both sit on top of your existing booking software (Timely, Phorest, Fresha and similar), so you are not ripping out your diary.
- Memberships and loyalty. Both let clinics offer paid memberships, rewards and a branded client experience to drive repeat visits.
- Australian-built. Both are made here, which matters for support, payments and time zones.
If the choice were only about running a membership program, you would be splitting hairs. For a cosmetic clinic, it is not only about that.
The difference that matters: compliance
Cosmetic injectables are Schedule 4 prescription-only medicines in Australia. The TGA and AHPRA restrict how clinics can advertise and incentivise them: no naming brands, no prices, no before-and-afters, no testimonials, and no rewards tied to a specific prescription treatment. A membership or loyalty program that touches injectables the wrong way is a compliance risk, and that risk lands on the clinic.
This is where the two diverge. Clinic App is built to lead on exactly this point. The loyalty model, the messaging and the member perks are designed around TGA and AHPRA rules from the start, so a cosmetic clinic is not left to work out for itself whether its own rewards program is offside.
A 2025 review found flagged advertising terms on 98 of 100 Australian clinic websites. For an injectable clinic, "membership software that happens to work in Australia" is not the same as "membership software built around the rules that govern injectables." The second is the one that keeps your name off a regulator's list.
Side by side
| Aglow | Clinic App | |
|---|---|---|
| Australian-built | Yes | Yes |
| Runs alongside your booking system | Yes | Yes |
| Memberships & loyalty | Yes | Yes |
| Branded client app | Yes | Yes |
| Leads on TGA / AHPRA compliance | Not the headline | Yes, by design |
| Built specifically around injectable-clinic rules | General beauty + clinics | Cosmetic / injectable focus |
Aglow proved Australian clinics want a membership layer. The next question for an injectable clinic is sharper: is the loyalty built around the rules that govern your treatments, or around them?
Which one is right for you
If you run a broad beauty or salon business and want a proven membership platform, Aglow is a strong option and worth a look. If you run a cosmetic, skin or injectable clinic where TGA and AHPRA exposure is a real and present concern, you will likely value a platform that treats compliance as the foundation rather than a footnote. That is the slice Clinic App is built for.
Frequently asked questions
What is Aglow?
Aglow is an Australian beauty and clinic membership software platform that runs alongside booking systems like Timely, Phorest and Fresha, letting clinics offer paid memberships and loyalty to their clients.
How is Clinic App different from Aglow?
Both are Australian retention layers that sit on top of your booking system. Clinic App leads explicitly on TGA and AHPRA compliance for cosmetic and injectable clinics, building the loyalty and membership model around Australian advertising rules rather than leaving compliance to the clinic.
Do I have to replace my booking system to use either?
No. Both Aglow and Clinic App are designed to run alongside your existing booking software, not replace it.
