Bring back the patients who quietly stopped coming.
You already paid to acquire everyone in your database. A reactivation system finds the valuable ones who have gone quiet and gives them a real reason to come back.
Book my free auditFree 30-minute call. We diagnose before we build anything.
Thousands of patients, sitting unused.
Most clinics have hundreds or thousands of patients who have not been in for a year. They are not unhappy. Nobody has given them a reason to come back, and nobody knows who they are.
How we work out whether this is your leak.
We read your patient data first. Every record, not a sample, with the pattern-finding done by software we built for exactly this.
- 01
Who is genuinely lapsed
Not everyone who has been quiet is lost. We separate the ones who have moved on from the ones who are simply overdue.
- 02
Which ones are worth the effort
Segmented by what they used to spend and what they came in for, so the offer goes to the patients who justify it.
- 03
Why they stopped
Practitioner who left, treatment that ended, price change. The pattern usually shows up in the data once someone looks.
Then we design it around your clinic.
Built for what the audit found. Two clinics never get the same build.
We find who actually lapsed
Pulled from your booking data, filtered by what they used to spend, so you are not chasing everyone equally.
An offer worth returning for
Built with you, priced so it protects your margins, and honest enough that your practitioners are happy to stand behind it.
A campaign your team does not have to run
Sent through the app and the channels your patients already use, with the desk briefed on what to expect.
Who came back, measured
You see exactly who returned and what they spent, so you know whether it worked.
This is a system we run with your team, not software we hand over.
This is the fastest money in most clinics, and the easiest to do badly. We choose the segment, write the offer with you, run it, and report the return honestly, including when it underperforms.
- MeasureYour baseline, from the data you already have.
- DiagnoseThe leak that is costing you the most.
- BuildCustom-built for your clinic, in your own app.
- LaunchTrained into your front desk, rolled out to patients.
- ImproveRead together, every month.
The rest of the system.
Most clinics need two or three of these. Which ones depends on where you are leaking.
Find out where your clinic is leaking patient revenue.
We look at your patient journey, your systems and your numbers, then tell you which of these is worth building first. Free, no obligation.
Book my free audit30 minutes. Keep your booking system. You don't need to know your numbers.